We loved being in this property. Exceptionally attentive staff and excellent location to all major cable cars, everything was perfect. Our room was very well decorated and provided with bathrooms and views of the Matterhorn from the balcony, as example. It was nice to find coffee & tea making machines and glassware. Location: the hotel was just next door to train station and central Zermatt and the mountain. The place was minute walk from China Garden, where you can have dinner...

The breakfast was savoury and substantial with fresh fruits, hot sausages and also bacon, the staff was extremely helpful and very helpful;))

Romantic and wonderful hotel in a relaxing area next to the cable car and shopping district. Reasonably spacious rooms with different internet connection options. - Good service at the restaurant. - Alpine feel of the property. - Great and impeccable location near an imposing mountain. - Overall, a very positive experience.

This cozy hotel was a perfect spot to unwind and enjoy, with incredibly friendly staff and excellent overall experience.

I had the pleasure of staying at this place recently and I must say, it was a fantastic experience. The location of this hotel is amazing, right in the heart of the city, making it very convenient for exploring the main shopping street and all the attractions that this place has to offer. The staff here were friendly and attentive, always ready to assist with any request that I had. The room itself was spacious, clean, and well-maintained, providing a cozy and comfortable atmosphere. I also loved the fact that they had a variety of amenities available, such as ironing facilities, a mini-bar, and a flat-screen TV. it was a truly luxurious and comfortable stay.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

We had a wonderful stay at this hotel. The location was perfect, as we were able to walk to all the activities and the train station was conveniently close by. The rooms were clean and spacious, with a cozy and tasteful decor. The staff were friendly and helpful, making us feel welcome throughout our stay. The breakfast provided was excellent, offering a variety of tasty options.

N/A

This venue is perfectly located, just a short walk from the Mountaineer's Cemetery, with immaculately clean and spacious rooms, incredibly attentive staff, and a delicious breakfast.

The staff was outstanding! Helpful and motivated. Perfect location, just a 2-minute walk from the train station. Spotlessly clean and cosy rooms. Rich breakfast buffet. Small spa in the basement. Great restaurant with friendly waiters. Will definitely come back again!

Everything was fantastic.

I had an amazing stay at a hotel in Zermatt downtown. The staff was incredibly friendly and I didn't have to wait for check-in, they gave me the keys right away. The location was perfect, right in the center of town. I booked a family room with a bunk bed, which was a great choice for my young children. The room even had two bathrooms, which was very convenient.

We stayed at a hotel in a perfect location, right in the heart of the city. We could easily walk to all the shops, restaurants, and attractions. The room was clean and cozy, with comfortable beds and a great view of the mountains. The staff was friendly and provided excellent service. We enjoyed a delicious and substantial breakfast every morning. the hotel had great facilities and advantages, such as a steam room and sauna in the basement and a cozy bar with a large fireplace.

The in-house restaurant could have had better options, but there were other dining choices available in the area.

We had an amazing stay at a lovely little downtown hotel. The staff was incredibly friendly and went above and beyond to make our stay memorable. From helping us with dinner reservations and giving us tips for skiing, to even surprising us with champagne for my husband's birthday, their attention to detail was exceptional. They even accommodated our request to change rooms to a quieter one. The breakfast was delicious and plentiful, and the location was perfect, right on the main street. We highly recommend this hotel for a wonderful stay in Zermatt. I would definitely recommend this hotel for its excellent service, cozy atmosphere, and great location.

Great location, close to everything and convenient for getting around. The staff was friendly and helpful, making our stay enjoyable. The breakfast was delicious and offered a wide variety of options to choose from. Plus, the hotel had a cozy bar with a fireplace where we could relax after a long day.

One downside was that the rooms could get quite warm and there was no easy way to cool them down. Opening the windows helped, but then we had to deal with the noise from the street.

Amazing spot for a romantic escape! We found a good deal and jumped over to this cozy spot for a couple of nights. The breakfast at this place was a treat. We had toast, eggs, and bacon, but also fruit to choose from. We love exploring new towns by foot, and this location was perfectly situated near all the shops and great eats. We also loved being close to the train station, which made our arrival and departure very convenient. Finally, we appreciated the free pickup from our arrival point.

The rooms were a bit small, but we didn't mind that much since we were not in there too often. We did experience a bit of street noise, which wasn't too bad if we closed the windows, but it got a bit stuffy inside.

I had a great stay in a hotel located right in the center of town, which made it convenient to explore the walk-around historic district. The hotel was also close to the train station, making it easy to travel. The room was spacious and clean, with a comfortable bed and a nice sitting area. The staff provided excellent service and were helpful with any requests. The buffet breakfast had a wide variety of options, including additional dishes upon request. The hotel also had a lively bar area and adequate spa and ski rooms.

The wifi connection was frustrating at times.

The location was perfect, right in the heart of the city on the main shopping street. We couldn't have asked for a better location. The service at the hotel was exceptional, with friendly staff who were always willing to assist. The cleanliness of the rooms was impeccable, and we appreciated the amenities such as ironing facilities, tea and coffee facilities, and a mini-bar. We also enjoyed the beautiful terrace and garden area, perfect for relaxing after a long day of exploring. we had a wonderful experience here and would highly recommend it to anyone looking for a comfortable and luxurious stay.